Table of Contents

1.  Introduction

1.1.1. Purpose 1.1.2. Scope

1.2. One way Booking Flow

1.2.1. Class 1.2.2. Preferred Carrier 1.2.3. Select All/Unselect All

1.3. Type of Flight

1.3.1. Return 1.3.2. Special RTN Fare (LCC) 1.3.3. Special fare (9W, AI, IT)

1.4. Search Result page

1.4.1. Modify Search 1.4.2. Start Over 1.4.3. Email Itineraries 1.4.4. Next Day and Prev Day 1.4.5. Price 1.4.6. Duration 1.4.7. Airline 1.4.8. Publish price and offered price 1.4.9. Icon

1.5. Passenger Detail page

1.5.1. Choose Another fare

1.6. Review Booking Page

1.6.1. Change pax details 1.6.2. Hold 1.6.3. Other Information need to be consider After booking creation

2.  Advance Search Booking Flow

2.1. Search Result page

2.1.1. Change-Detail 2.1.2. Next Day and Previous day

2.2. Passenger Detail page

2.2.1. Frequent Flyer number 2.2.2. Meal Preference 2.2.3. Seat preference

2.3. Review Booking Page

2.3.1. Change pax details 2.3.2. Hold 2.3.3. Other Information need to be consider After booking creation

3.  Booking Flow Return Search

3.1.1. Class 3.1.2. Preferred Carrier 3.1.3. Select/Unselect 3.1.4. Return

3.2. Search Result Page

3.2.1. Modify Search 3.2.2. Start over 3.2.3. Email Itineraries 3.2.4. Next Day and Prev Day 3.2.5. Price 3.2.6. Duration 3.2.7. Airline

3.3. Passenger Detail page

3.3.1. Choose Another fare

3.4. Review Booking Page

3.4.1. Change pax details 3.4.1. Hold

3.5. View Booking For ticket page

3.5.1. Sale Summary 3.5.2. Booking History 3.5.3. Show Comments 3.5.4. View Invoice 3.5.5. Passenger Detail 3.5.6. Other Information need to be consider After booking creation

4.  Flight cancellation flow

4.1. Request cancellation pop-up to select passenger and Sector

5.  Queues

5.1. Search Filters

5.1.1. Restrict By Pax 5.1.2. Restrict by PNR 5.1.3. Restrict by Ticket Number 5.1.4. Restrict to Airline(s)

5.2. Booking Queue

5.3. Search Filters

5.3.1. Restrict By Pax 5.3.2. Restrict by PNR 5.3.3. Restrict to Airline(s) 5.3.4. Agency online 5.3.5. Agency Live

5.4. Flight Credit Note Queue

5.4.1. PaxName 5.4.2. PNR 5.4.3. Ticket Number 5.4.4. Airline(S) 5.4.5. Clear All Filter