Table of Contents
1. Introduction
2. Train Booking Functional Flow
2.2. Train Search Result 2.3. From 2.4. Filter Train 2.5. Through check Availability 2.6. Through Book Directly
3.1. Modify Search 3.2. Passengers Details 3.3. Booking as per Berth Allotted 3.4. Consider for Auto Upgradation 3.5. Boarding Point 3.6. Fare Calculation 3.7. Contact Details 3.8. Terms & Conditions
4. Train Booking Verification Pop-up
4.1. Ticket Confirmation 4.2. Passenger Detail 4.3.Train information 4.4. Sales Summary 4.5. Booking History 4.6. View Invoice 4.7. View Ticket Button 4.8. Event Occur After booking creation
5.1. Functional flow of the functionality
5.1.1 From (origin) 5.1.2. To (destination) 5.1.3. Journey Date 5.1.4. Class 5.1.5. Train Number 5.1.6. Boarding Point 5.1.7. Quota 5.1.8. Passenger Details 5.1.9. Fare Calculation 5.1.10. Contact Details 5.1.11. Terms &Conditions
5.2.1 Event Trigger after Booking Creation
6. Train Booking Cancellation Functional Flow
6.1. Request cancellation pop-up 6.2. Event Trigger after cancellation 6.3. Credit Note
7. Train TDR
7.1. What is TDR 7.2. TDR Filing Reasons 7.3. TDR Filing Process Functional Flow on Portal 7.4. Retrieve PNR information 7.5. Select Reason for filling TDR 7.6. Refund process to agent & creation of credit note 7.7. Event Trigger after Process TDR / Cancellation
7.7.1. Ledger Updation 7.7.2. Agency Cash Balance Account Updation
8. Queues
8.1.1. Search by booking status 8.1.2. Ticketed Status 8.1.3. In Progress Status 8.1.4. Canceled Status 8.1.5. Unsuccessful Status 8.1.6. Other Filters 8.1.7. Restrict By PaxName 8.1.8. Search by PNR 8.1.9. Search by Ticket Number 8.1.10. Clear All Filter
8.2.1.Restrict By PaxName 8.2.2. Search by PNR 8.2.3. Search by PNR 8.2.4. Clear All Filter